NLP-Powered Churn Intelligence

Analyze why customers really cancel

ChurnLens ingests your cancellation data, exit surveys, and support tickets — then uses AI to surface the true drivers of churn so you can fix them.

Start for $14/mo

Cancel anytime. No contracts.

📥

CSV & API ingestion

🧠

OpenAI NLP categorization

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Interactive churn dashboard

Pro Plan

$14

per month

  • ✓Unlimited cancellation records
  • ✓AI churn reason categorization
  • ✓CSV upload + REST API
  • ✓Trend & cohort dashboard
  • ✓Email digest reports
  • ✓Priority support
Get Started

Frequently Asked Questions

What data sources does ChurnLens support?

You can upload CSV exports from your billing system or push data via our REST API. We process cancellation forms, exit surveys, and support tickets.

How does the NLP analysis work?

We send your anonymized cancellation text through OpenAI's API to categorize churn reasons into themes like pricing, missing features, bugs, and competitor switches.

Is my customer data kept private?

Yes. Data is encrypted at rest, never used for model training, and you can delete everything at any time from your dashboard.